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Red E Meal Terms and Conditions for Consumer Users Last Updated: 20/08/2024
Introduction
Welcome to Red E Meal! By signing up and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Terms
1.1 These Terms and Conditions govern your use of Red E Meal's services, including our website, mobile applications, and any other online services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and Conditions.
1.2 We reserve the right to modify these Terms at any time. Your continued use of the Service following any such modification constitutes your acceptance of the new Terms.
2. Account Registration
2.1 Eligibility: You must be at least 18 years old to use our Services. By registering, you represent and warrant that you meet this requirement.
2.2 Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.3 Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account.
3. Use of Services
3.1 Permitted Use: You may use the Services only for lawful purposes and in accordance with these Terms and Conditions.
3.2 Prohibited Activities: You agree not to:
4. Orders and Payments
4.1 Order Placement: By placing an order through the Services, you represent and warrant that you have the right to use the payment method provided.
4.2 Pricing and Availability: All prices are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part or content thereof) without notice at any time.
4.3 Payment: All payments must be made through the payment methods provided on the Services. By providing payment information, you agree to the terms of our payment processors.
5. Delivery
5.1 Delivery Times: Delivery times provided are estimates and not guarantees. We are not responsible for any delays.
5.2 Delivery Address: You are responsible for providing an accurate delivery address. If the address provided is incorrect or incomplete, delivery may be delayed or cancelled.
6. Cancellations and Refunds
6.1 Cancellation Policy: Orders may be cancelled within a specified timeframe, as detailed on our Services. After this period, cancellations may not be possible.
6.2 Refund Policy: Refunds will be issued at our discretion and according to the policies outlined on our Services.
7. User Content
7.1 Content Ownership: You retain ownership of any content you post or submit through the Services. However, by posting or submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
7.2 Content Standards: You agree not to post any content that is illegal, offensive, or infringes on the rights of others.
8. Intellectual Property
8.1 Ownership: All intellectual property rights in the Services, including but not limited to text, graphics, logos, images, and software, are owned by or licensed to Red E Meal.
8.2 Limited License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial use.
9. Privacy
Your use of the Services is also governed by our Privacy Policy, which can be found here.
10. Limitation of Liability
To the fullest extent permitted by law, Red E Meal, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (f) the defamatory, offensive, or illegal conduct of any third party.
11. Indemnification
You agree to defend, indemnify, and hold harmless Red E Meal, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Services.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our Services. You are advised to review these Terms and Conditions periodically for any changes. Your continued use of the Services following the posting of changes constitutes your acceptance of those changes.
13. Governing Law
These Terms and Conditions and any disputes arising out of or related to these Terms and Conditions or the Services shall be governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law principles.
14. Dispute Resolution
In the event of any disputes between users and restaurants, Red E Meal reserves the right to make the final decision. This includes resolving issues related to orders, payments, and any other conflicts that may arise through the use of our platform.
15. Safe and Lawful Use
15.1 Users must ensure that their use of the Services complies with all applicable laws and regulations. Any unlawful or harmful use of the Services is strictly prohibited.
15.2 Users must not attempt to gain unauthorized access to the Services, servers, or networks connected to the Services.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Red E Digital Technologies Ltd Pavilion 2, Finnieston Business Park, Minerva Way, Glasgow G3 8AU Phone: 0330 016 3326 Email: info@redemeal.co.uk
Acceptance of Terms
By creating an account or using the Services, you agree to these Terms and Conditions.
